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To ensure the stability and reliability of the Enterprise APIs, safeguards are in place against bursts of incoming traffic. If you exceed the allowed number of requests in a short period, you may receive error responses with a 429 Too Many Requests status code.

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Type of rate limits

There are three types of rate limits enforced:
  • Global rate limits: These limits apply globally and cap the total number of requests your integration can make within a specific time period.
  • Specific endpoint rate limits: These limits apply to certain endpoints and cap the total number of requests made to that endpoint within a specific time period.
  • User rate limits: These limits apply to requests made on behalf of a user and cap the total number of requests made by that user within a specific time period.
The exact limits may vary per partner and contract. You will receive detailed rate limit information for your integration during onboarding.

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Rate limit headers

When you receive a 429 Too Many Requests response, you also receive a Reset-After header with the amount of time in seconds you should wait before making another request.