The KYC group of endpoints allows you to manage KYC processes available on the platform, ensuring that your users are compliant with regulatory requirements.

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How it’s designed

Every KYC is designed as a process that has three fundamental properties:
  • status: As the name implies, this is the status of the process.
  • input: The input is data provided by the user when prompted to complete the process.
  • output: The output is data that came out from verifying the input data provided by the user.
The status field can have the following values:
  • exempt: The process is exempt from verification.
  • pending: The process is pending information from the user.
  • processing: The process is currently being verified.
  • ok: The process has been successfully verified.
  • failed: The process has failed verification.
You may subscribe to webhooks for when the status of a KYC process changes.

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Authoritativeness

For each KYC process, there’s an authoritative party, which can either be Uphold or your organization. If the authoritative party is Uphold, your organization is only responsible for collecting the user’s information (input) and Uphold is responsible for verifying it and producing an outcome (output).
If the authoritative party is your organization, then you are responsible for collecting the user’s information (input) and verifying it, producing an outcome (output). Whether your organization is authoritative or not in a specific KYC process depends on how you perform the verification, and if our legal and compliance teams have approved it.
Even though your organization may be authoritative in certain KYC process, Uphold can reject your updates in some cases. As an example, Uphold will reject an update to a user’s identity that refers to a passport already associated to another user.

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KYC processes

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List of processes

  • email: Process associated with updating the user’s email.
  • phone: Process associated with updating the user’s phone number.
  • profile: Process associated with updating the user’s basic information, such as name, date of birth and citizenship.
  • address: Process associated with updating the user’s address of residence.
  • identity: Process associated with updating the user’s identity, usually through a government-issued ID.
  • proofOfAddress: Process associated with updating the user’s proof of address, usually through a utility bill or bank statement.
  • customerDueDiligence: Process associated with performing due diligence on the customer, ensuring compliance with regulatory requirements.
  • enhancedDueDiligence: Process associated with providing proof after completing the customerDueDiligence process that is needed in certain high-risk scenarios.
  • cryptoRiskAssessment: Process associated with performing analysis on the user’s knowledge about crypto and associated risks (GB residents only).
  • selfCategorizationStatement: Process associated with identifying the user’s investor profile, including risk level and investment preferences (GB residents only).
  • taxDetails: Process associated with collecting and verifying the user’s tax-related information (US tax payers only).
  • screening: Background process associated with checking user provided data against official lists of sanctioned parties.
  • risk: Background process associated with checking user provided data and activity patterns.

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Form based processes

Some processes, such as customerDueDiligence, cryptoRiskAssessment, selfCategorizationStatement and taxDetails, are composed of a form with questions the user must answer. For these types of processes, you get a hint property which includes a JSON form schema and UI schema. By adopting this standard, you can rely on a consistent way to deliver forms. There are integrations for popular UI frameworks, such as React, Vue, and Angular. Note that forms are dynamic. As the user provides answers, the hint will contain the next set of questions, influenced by the user’s previous answers. Furthermore, Uphold may change the questions due to regulatory changes. By adhering to the intrinsic dynamic nature of forms, you ensure that your integration is future proof and compliant with the latest standards.

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File based processes

Some processes, such as identity, proofOfAddress and enhancedDueDiligence, require users to upload necessary documents to complete the verification. Files must be created and uploaded using the Create File. You can look up the exact categories of files each KYC process requires by checking the documentation for each endpoint.

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Background processes

There are background processes, such as screening and risk, that happen behind the scenes as the user provides data in other KYC processes and engages in activities on our Platform, such as transactions. There are no associated endpoints to update these processes, since their underlying verification is based on internal monitoring done by Uphold.

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Periodic review

Some processes require periodic review, in which their status may change to pending, signaling that the user must provide updated information.
  • profile: The user must confirm their profile information is still accurate.
  • address: The user must confirm their address is still accurate.
  • identity: The user must provide up-to-date identity when their underlying document is about to expire.
  • customerDueDiligence: The user must redo the form after a certain period of time.
  • selfCategorizationStatement: The user must redo the form after a certain period of time.